How can we help?
When you book the service, an account is automatically created for you. To access your account and make changes to your booking, follow the link at the bottom of the confirmation email. If it is your first time, you will be prompted to create a password.
We service the Greater Richmond, Tampa and Miami areas, which means if we can reach you within an hour from the city, you’re in
Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer extra services like cleaning inside the fridge and inside the oven, inside of windows, and carpet shampooing which can be selected on the booking form when you select service.
We price based on the number of bedrooms and size of the home. Select the number and the price is shown instantly on the website.
Sure thing. Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service.
Pricing & policies
Absolutely. Simply enter your coupon (gift card) code into the booking form as you are creating your booking. Your final price will automatically change to reflect your coupon balance. At any time, you can log into your account and see the balance on any gift cards you have.
We offer tons of incentives for our clients such as discounts on recurring services!
We ask that if you need to cancel your appointment, you do so by 5pm the day before, or there will be a $50 late cancel fee applied. Additionally, if our cleaners arrive and are unable to complete the service due to condition of the home (pest infestation, hoarding situation, etc.), being turned away, not being able to access the home, or any other reason not due to fault of the cleaner or company, a service fee equal to 50% of the scheduled service may be applied.
Manage your account
Visit our customer page at https://capcitymaid.launch27.com/login
Log into your account at https://capcitymaid.launch27.com/login and update your card on file in the “billing” section. Your new card will automatically be noted as your default card.
Simply go to our booking form and schedule your appointment online. Alternatively, you can give us a call if there are any issues at all.
Trust & safety
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- Booking page
- Homepage cd
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- How we work
- Job application
- Sample Page
- Service Areas